Embed a Voice Widget on Your Website

The Truedy embed widget lets anyone add a live AI voice call button to their website with a single <script> tag. Visitors click the button and speak directly to your Truedy AI agent in real time — no phone number, no app download, no backend required.

This guide covers the pre-built Truedy widget — the fastest way to go live. If you need full control over the UI and want to build a completely custom widget from scratch, see the Custom Voice Widget guide instead.

How it works

Visitor clicks widget button
       │
       ├─ Widget JS requests a short-lived call session
       │     from the Truedy widget runtime
       │
       ├─ Truedy validates the widget & returns a WebRTC joinUrl
       │
       └─ Browser connects directly to your Truedy agent via WebRTC audio
              (live, low-latency, two-way voice)

There is no API key exposed in your frontend — the widget runtime uses a short-lived session and domain restrictions protect against misuse. The public API does not expose a long-lived start widget call operation.

Go to app.truedy.ai → Widgets in the sidebar
Click Create Widget
Configure your widget:
- Agent — which AI agent answers calls from this widget
- Display name & subtext — shown to visitors
- Primary colour — matches your brand
- Avatar — upload a profile image (displayed when the agent is idle)
- Speaking avatar — optional image shown when the agent is talking
- Widget style — Bubble (floating FAB), Pill, or Side Tab
- Position — bottom-right or bottom-left
- Placement mode — Overlay (floating) or Embedded (inline in your page)
- Allowed domains — restrict which websites can use this widget (recommended)
Click Save

Step 2 — Copy the embed code

After saving, the widget builder shows your embed snippet in the Embed Code panel. Copy it — it looks like this: Overlay mode (floating button):

<!-- Truedy™ Voice Widget -->
<script src="https://api.truedy.ai/widget.js"></script>
<script>
  TruedyWidget.init({
    "widgetId": "YOUR_WIDGET_ID",
    "agentId": "YOUR_AGENT_ID",
    "agentName": "AI Assistant",
    "agentSubtext": "Live AI Voice Assistant",
    "primaryColor": "#6366f1",
    "position": "bottom-right",
    "buttonText": "Talk to AI",
    "darkMode": false
  });
</script>

Embedded mode (inline in your page):

<!-- Truedy™ Voice Widget - Embedded -->
<div data-truedy-embed="YOUR_WIDGET_ID" style="width:100%"></div>
<script src="https://api.truedy.ai/widget.js"></script>
<script>
  TruedyWidget.init({
    "widgetId": "YOUR_WIDGET_ID",
    "agentId": "YOUR_AGENT_ID",
    "placementMode": "embedded",
    "embeddedJustification": "center"
  });
</script>

Step 3 — Paste it on your website

Paste the embed snippet just before the closing </body> tag on any page where you want the widget to appear. HTML site:

    <!-- your page content -->

    <!-- Truedy™ Voice Widget -->
    <script src="https://api.truedy.ai/widget.js"></script>
    <script>
      TruedyWidget.init({ "widgetId": "YOUR_WIDGET_ID", ... });
    </script>
  </body>
</html>

WordPress: Paste in Appearance → Theme Editor → footer.php, or use a plugin like Insert Headers and Footers. Webflow: Go to Project Settings → Custom Code → Footer Code. Framer / Squarespace / Wix: Use the site-wide custom code or script injection setting. React / Next.js: Use next/script or a useEffect to load the script:

// app/layout.tsx (Next.js App Router)
import Script from 'next/script'

export default function RootLayout({ children }) {
  return (
    <html>
      <body>
        {children}
        <Script src="https://api.truedy.ai/widget.js" strategy="afterInteractive" />
        <Script id="truedy-init" strategy="afterInteractive">{`
          TruedyWidget.init({
            widgetId: "${process.env.NEXT_PUBLIC_TRUEDY_WIDGET_ID}",
            agentId: "${process.env.NEXT_PUBLIC_TRUEDY_AGENT_ID}"
          });
        `}</Script>
      </body>
    </html>
  )
}

Configuration reference

All options passed to TruedyWidget.init():

Identity

Option	Type	Default	Description
`widgetId`	string	—	Recommended. Your widget’s UUID from the dashboard. Loads all saved settings automatically.
`agentId`	string	—	Your agent’s UUID. Required alongside `widgetId`.

Display

Option	Type	Default	Description
`agentName`	string	`"AI Assistant"`	Name shown in the widget header
`agentSubtext`	string	`"Live AI Voice Assistant"`	Subtitle shown below the name
`primaryColor`	string	`"#6366f1"`	Brand colour (6-digit hex, e.g. `#FF5733`)
`buttonText`	string	`"Talk to AI"`	Label on the trigger button
`profilePictureUrl`	string	—	Avatar image URL (shown when idle)
`speakingPictureUrl`	string	—	Avatar image URL shown when agent is speaking
`fontFamily`	string	`"Inter, sans-serif"`	CSS font-family for the widget UI
`darkMode`	boolean	`false`	Enable dark theme

Layout & Position

Option	Type	Default	Description
`position`	`"bottom-right"` \| `"bottom-left"`	`"bottom-right"`	Corner for the floating widget
`size`	`"small"` \| `"medium"` \| `"large"`	`"medium"`	Size of the trigger button
`placementMode`	`"overlay"` \| `"embedded"`	`"overlay"`	Floating overlay or inline in your layout
`embeddedJustification`	`"left"` \| `"center"` \| `"right"`	`"center"`	Alignment when `placementMode` is `"embedded"`

Behaviour

Option	Type	Default	Description
`showPostCallRecap`	boolean	`false`	Show a transcript summary after the call ends
`speakingAnimation`	boolean	`true`	Animate the avatar with a pulse when the agent speaks
`autoOpen`	boolean	`false`	Automatically open the widget panel on page load
`allowedDomains`	string[]	—	Restrict the widget to specific domains (e.g. `["mysite.com", "*.mysite.com"]`)

Domain restrictions (recommended)

Lock your widget to your own domains so it cannot be used on other sites. Set allowed domains either in the dashboard UI or in the allowedDomains config option:

TruedyWidget.init({
  widgetId: "YOUR_WIDGET_ID",
  agentId: "YOUR_AGENT_ID",
  allowedDomains: ["mysite.com", "*.mysite.com"]
});

Wildcards (*.mysite.com) match all subdomains. The check runs both client-side (blocks render) and server-side (blocks call creation), so it cannot be bypassed.

Embedded mode

To place the widget inline inside your page layout rather than as a floating overlay, use placementMode: "embedded" and add a <div> target:

<!-- Place this where you want the widget to appear -->
<div data-truedy-embed="YOUR_WIDGET_ID" style="width:100%; max-width:400px;"></div>

<script src="https://api.truedy.ai/widget.js"></script>
<script>
  TruedyWidget.init({
    widgetId: "YOUR_WIDGET_ID",
    agentId: "YOUR_AGENT_ID",
    placementMode: "embedded",
    embeddedJustification: "center"
  });
</script>

The widget renders inside the div, inheriting its width. Use CSS to control size and positioning.

Programmatic control

You can trigger the widget from your own buttons or application logic:

// Start a call immediately (e.g. from a custom CTA button)
TruedyWidget.start()

// End the active call
TruedyWidget.end()

// Remove the widget from the page entirely (useful in SPAs)
TruedyWidget.destroy()

Example — trigger from your own button:

<button onclick="TruedyWidget.start()">Talk to our AI</button>

<script src="https://api.truedy.ai/widget.js"></script>
<script>
  TruedyWidget.init({
    widgetId: "YOUR_WIDGET_ID",
    agentId: "YOUR_AGENT_ID",
    autoOpen: false
  });
</script>

React / SPA lifecycle cleanup

When using the widget in a single-page app, call destroy() to clean up when the component unmounts:

import { useEffect } from 'react'

export function VoiceWidget() {
  useEffect(() => {
    const script = document.createElement('script')
    script.src = 'https://api.truedy.ai/widget.js'
    script.onload = () => {
      window.TruedyWidget?.init({
        widgetId: process.env.NEXT_PUBLIC_TRUEDY_WIDGET_ID,
        agentId: process.env.NEXT_PUBLIC_TRUEDY_AGENT_ID,
      })
    }
    document.body.appendChild(script)

    return () => {
      window.TruedyWidget?.destroy()
    }
  }, [])

  return null
}

Post-call transcript

Enable showPostCallRecap: true to automatically show the visitor a summary of the conversation after the call ends. This is useful for support or sales contexts where the visitor wants a record.

TruedyWidget.init({
  widgetId: "YOUR_WIDGET_ID",
  agentId: "YOUR_AGENT_ID",
  showPostCallRecap: true
});

To receive transcripts on your server (for CRM logging, follow-ups, etc.), set up a webhook — Truedy sends a call.ended event with the full transcript when each call finishes.

Troubleshooting

Widget doesn’t appear

Check browser console for errors
Ensure the script URL is correct: https://api.truedy.ai/widget.js
Confirm widgetId and agentId are valid UUIDs

“Domain not allowed” — widget blocked

Your current domain is not in the widget’s allowedDomains list
Add your domain in the dashboard under Widgets → Edit → Allowed Domains, or remove the restriction entirely during development

“Microphone access denied”

The page must be served over HTTPS (or localhost) — browsers block mic access on plain HTTP
The visitor must grant microphone permission when prompted

Agent doesn’t respond / call drops immediately

Verify your agent is set to Active in the dashboard
Check that the agent has been saved and synced (a spinner may appear briefly after creation)

Call works but no audio

Ensure the visitor hasn’t muted the browser tab
Some corporate networks block WebRTC — this is outside Truedy’s control

Next steps

Webhooks — receive call events and transcripts on your server
Creating an Agent — configure your AI agent’s voice, personality, and tools
Custom Voice Widget — build a fully custom widget UI with the Ultravox SDK
Calls API Reference — low-level docs for programmatic Web Call creation

Getting Started

How Truedy Works

Agents

Calls

Outbound Campaigns

Telephony

Tools

Knowledge

Embed & Web Calls

Webhooks

Platform

Embed a Voice Widget on Your Website

How it works

Step 1 — Create a widget in the dashboard

Step 2 — Copy the embed code

Step 3 — Paste it on your website

Configuration reference

Identity

Display

Layout & Position

Behaviour

Domain restrictions (recommended)

Embedded mode

Programmatic control

React / SPA lifecycle cleanup

Post-call transcript

Troubleshooting

Next steps

​Embed a Voice Widget on Your Website

​How it works

​Step 1 — Create a widget in the dashboard

​Step 2 — Copy the embed code

​Step 3 — Paste it on your website

​Configuration reference

​Identity

​Display

​Layout & Position

​Behaviour

​Domain restrictions (recommended)

​Embedded mode

​Programmatic control

​React / SPA lifecycle cleanup

​Post-call transcript

​Troubleshooting

​Next steps

Embed a Voice Widget on Your Website

How it works

Step 1 — Create a widget in the dashboard

Step 2 — Copy the embed code

Step 3 — Paste it on your website

Configuration reference

Identity

Display

Layout & Position

Behaviour

Domain restrictions (recommended)

Embedded mode

Programmatic control

React / SPA lifecycle cleanup

Post-call transcript

Troubleshooting

Next steps